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Critic's Notebook

The Names They Are A-Changin’

When it comes to restaurant names, a rose by any other name may taste as sweet. Or not.

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Aqua’s bright new dining room. Photo courtesy of the Aqua by El Gaucho website.

What’s going on when a restaurant changes its name? Because it’s happening all over town lately.

Lots of times a name change signals a change in concept. In recent months Seattle has seen Campagne become the more affordable Marche, Spring Hill become the more Hawaiian Ma’Ono Fried Chicken and Whisky, Earth and Ocean become the more generic Trace (the name of W Hotel restaurants in Texas and California).

Other times, as my esteemed colleague Allecia Vermillion reported last week in Sauced, name changes are legally compelled. That happened just three months into the life of The Publican, the Wallingford beer bar/chicken-and-waffles nirvana that ran into trouble from a Chicago joint of the same name. Voila Burgundian Tavern —nevermind that Burgundy connotes wine, not beer. Owner Matt Bonney has an explanation for that.

Unquestionably the king of restaurant name-shifting in this town is Tom Douglas, Seattle’s most famous restaurant titan who nevertheless describes himself as stupid when it comes to naming his properties.

To wit, the sign just went up last week on the north-of-Pike Place Market takeout space he opened in summer of 2010, Tommy D’s Rub Shack. When it opened it was Seatown To Go, the takeout adjunct to Seatown Snack Bar—which itself proved a misleading name. “I was going for a beachy thing, like the snack bars you see all up and down the Eastern Seaboard,” Douglas explains. “Nobody got it. They didn’t know we served dinner.” Hence was born Seatown Seabar and Rotisserie.

More recently Douglas’ unbelievably delish biscuit bar Dahlia Workshop became Serious Biscuit to clarify its purpose a little better. “I do this thing where I don’t want another bar and grill or another café, so I go for a word like ‘Workshop,’” Douglas says. “Nobody knew what a workshop was! I did the same thing with Serious Pie, which people thought was a bakery, and Dahlia Lounge, which everyone thought was a bar.”

Sometimes a name change marks a marketing shift so subtle it’s all but invisible to the naked eye. I dined at Aqua the other night (nee Waterfront Seafood Grill) and noted the new carpet, the brightened wall colors, the teensy lettering beneath the Aqua logo that says “by El Gaucho .” Waterfront was every bit as much “by El Gaucho”— the famous local steakhouse chain—but the name change (along with the addition of a few El Gaucho menu classics, like the Tenderloin Diablo) was designed to brand it to the steakhouse. Perhaps establishing the connection to a fancy steakhouse sets a diner’s price expectations a little higher? Because as we discovered the other night…Aqua is one pricy fishhouse.

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Tags: Tom Douglas, Seatown Snack Bar, Critic's Notebook, The Publican, Trace, Restaurant Marche, Ma'Ono Fried Chicken and Whisky, Dahlia Lounge

Critic's Notebook

Rising Trend in Seattle Restaurants: “Only 30 Chickens a Night!”

Scarcity marketing comes to the dining room.

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Ma’Ono Chickens: Get ‘em while they’re hot. (And before they’re all gone.)

We’ve all been to restaurants that run out of stuff—barbecue joints that close when the meat goes, sushi bars that nimbly switch specials according to what disappears, taco trucks that fold up earlier and earlier the more popular they become, bakeries that run out of their special brioche or—hey Nook !—freakishly delectable biscuits, a certain Cuban sandwich joint that routinely stabs its fans in the heart by hanging what might be the world’s saddest sign: No Bread.

(“I will buy them some bread,” muttered my devastated companion last time this happened. You want his number, Paseo?)

We all know why this happens: freshness demands it, and sometimes the best demographic demand prediction models—ie. guesses—are off.

So why not turn it into a marketing strategy?

Last week we were informed by our warm and welcoming waiter at Marjorie that its signature, The True Burger—a big freakin’ ball of beef with Worcestershire onions, harissa ketchup, bone marrow aioli, all the fixin’s, and a strip of bacon thick as a blade steak, on one strained-to-the-limit bakery bun—is only available to 10 lucky customers a night. “If you want one, you might want to tell me now,” our waiter confided when taking our drink orders. The place was starting to fill up.

Whew…we got ours! (It was fine, by the way…though insanely messy.)

Spring Hill did the same thing when it transformed itself a couple of weeks ago into the Hawaiian-tweaked Ma’Ono. The savvy joint knew how popular its fried chicken dinners were—periodic chicken-dinner-night test drives at Spring Hill had made that manifestly clear—so announcing that they’d be frying just 30 chickens per night and pricing them at $38 per couple seemed not just a safe strategy, but a savvy one.

Indeed, when I called for a table last week they were not only out of tables for the night—they were already out of chickens.

We will see more of this; from a restaurant’s standpoint what’s not to love? It sends the message that the kitchen cares about freshness. It (artificially) vaults a dish to star status. It has the potential to sell those tough-to-fill early tables. It grabs attention, of the sort I am bestowing right now.

And if it’s annoying for a customer to be told her favorite dish is already sold out for the night—it is, in equal measure, human nature being what it is, alluring. Indeed, call scarcity marketing the back-of-the-house’s version of a dining room’s no-reservations policy: A restaurant’s way of making itself look as popular as it possibly can.

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Tags: Marjorie, Restaurant Trends, Food Trends in Seattle, Critic's Notebook, Critic's Notebook, Ma'Ono Fried Chicken and Whisky, Nook

Critic's Notebook

Beware Falling Prices!

Trend of the month: Restaurateurs across town are repositioning themselves a little lower on the food chain.

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Sambar

Le Gourmand’s little downmarket sister Sambar.

Time was not so long ago when a restaurateur who wanted to up the popularity and lower the accessibility threshold of his or her restaurant would simply open a downmarket adjunct next door. Maestros like Bruce Naftaly at the (sob) soon-to-be-late Le Gourmand would open adjacent bars like the (sob) soon-to-be-late Sambar; the lesser then serving as a kind of literal and figurative anteroom to the greater.

Think Serafina and Cicchetti. Flying Fish and On the Fly. Elemental and Elemental Next Door.

These days the trend appears to have morphed into something else: upscale restaurants downscaling themselves.

Back in October the spendy French jewel in the heart of Pike Place Market, Campagne, became the more accessibly priced Marche Bistro and Wine Bar. (It already had a downmarket adjunct, Cafe Campagne.) Last week Spring Hill in West Seattle stunned the gastronomosphere by lowering price and concept to become Ma’ono Fried Chicken and Whisky, in response to a city’s rapturous embrace of Spring Hill’s weekly fried chicken nights.

Now this week, Restaurant Zoe plans to reopen in its new digs on Union, having fled Belltown and big prices to adopt at least three of the biggest trends currently dominating Seattle dining: kitchen garden, Capitol Hill address—and, yes, a “loosened-up” price point.

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Tags: Restaurant Zoe, Restaurant Marche, Serafina, Critic's Notebook, Spring Hill, Cafe Campagne, Flying Fish, Campagne, Sambar, Le Gourmand, Ma'Ono Fried Chicken and Whisky

Action Items

Restaurant Shifts and Shakeups

This week: Spring Hill surprised Seattle with a concept overhaul, Microsoft became home to the newest food truck pod, and Seattle Pie Company announced their move from Magnolia to a pie-boat on South Lake Union

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Seattle Pie Company is moving…to a pie boat. Photo courtesy of their website.

OPENINGS

Eat Local
Queen Anne’s prepared foods purveyor is opening a second shop in the Joule building on Broadway, according to the CHS blog. This shop will be larger than the original Queen Anne location, with a broader selection of artisan-y handmade foods that you can pretend you made yourself.

The Wurst Place
It’s finally opening today, beer and sausage lovers rejoice.

Lunchbox Laboratory
Puget Sound Business Journal reports that the Bellevue outpost of the gonzo Seattle burger shop is opening this Saturday. From that day on the location will be providing its famous giant gourmet burgers every day from 11 to 11.

Mestizo Tequila Ultra Lounge and Grill
In Belltown, what used to be Twist Restaurant and Lounge is becoming Mestizo Tequila Ultra Lounge and Grill, a lounge complete with more than 200 types of tequila, says Eater Seattle.

Microsoft Food Truck Pod
The Microsoft campus is now home to a fleet of food trucks: Where Ya At Matt, Street Treats, and the new Portland-transplant Happy Grillmore, to name just a few, are all moving east for lunch.

Restaurant Zoe
The new home in Capitol Hill is almost ready —there’s hopes to be hosting diners by Valentine’s Day. Though owners Scott and Heather Staples are bringing along most of the staff from the original Belltown location, pretty much everything else will change: menu, logo, prices. Plus they’ve got plans for a deck, kitchen garden, and even rooftop bees.

CLOSINGS

Greenwood Market
Greenwood Market is closing on Saturday, making room for nearby Fred Meyer to expand. Phinneywood reports that as the store’s inventory winds down, there’s lots of Gefilte Fish up for grabs.

Seattle Pie Company
Magnolia Voice reports that the neighborhood is losing Seattle Pie Company. The beloved pie shop is moving to South Lake Union and setting up shop on a boat, making the establishment Seattle’s first floating pie company.

SHIFT CHANGES

Cicchetti
Eastlake’s small plate drinkery has a new bartender, Kate Perry of Tango.

REVAMPS

Ma’ono Fried Chicken and Whisky
Spring Hill surprised us all on Tuesday with news of its pending transformation February 8 they’ll become Ma’ono Fried Chicken and Whisky, with a Hawaiian-inspired menu centered on shared fried chicken dinners. We’re excited.

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Tags: Pie, Burgers, Spring Hill, Fried Chicken, Seattle Food Trucks, Shift Change, Food Truck Pods, Ma'Ono Fried Chicken and Whisky

Spring Chicken

More Details on Ma’ono

Marjorie Chang Fuller explains the reason behind the big changes at the Restaurant Formerly Known as Spring Hill.

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Ma’ono’s fried chicken: kind of a big deal. Photo by Geoffrey Smith.

Yesterday I caught up with Marjorie Chang Fuller, who was busy fielding a torrent of calls after she and husband Mark Fuller broke the news that Spring Hill will be Spring Hill no more as of next week. It seems the public’s unbridled love for fried chicken helped inspire the decision to change the destination restaurant into the more casual, Hawaiian-focused Ma’ono Fried Chicken and Whisky.

Fuller says the couple was considering the name and concept change this past fall when they re-launched the revered Monday night fried chicken dinners under the Ma’ono name (the Southernist original recipe remains on the menu, along with more Asia-fied preparations). The chef-owner decided to retire these weekly feeding frenzies a few months earlier, prompting a torrent of emails, comment cards and even in-person visits from diners who objected to a world without such brined and battered goodness.

“It was so popular and when we took it away, we didn’t realize the impact that would make,” says Marjorie Fuller.

But flipping back and forth between elegant destination dining and greasy-fingered fried chicken fest didn’t sit right. “I think people got mixed messages as to what we were about,” says Marjorie Fuller.

She describes the new incarnation of Spring Hill as her husband’s style of comfort food. Mark Fuller grew up splitting his time between Kauai and the Puget Sound area. Some of the menu items, according to his wife, are riffs on the picnic lunches Fuller would back with his grandparents before setting off for the beach. Front and center on the new Ma’ono website is a family photo of Mark Fuller’s grandparents, mother, and uncle.

The new menu does maintain some other original dishes, and brunch is largely unchanged (for now). The restaurant’s interior will mostly stay the same, says Marjorie Fuller, save the handy substitution of paper napkins for linens, a savvy idea when trading in mass quantities of fried fare.

As for the Whisky part of Ma’ono, Mark Fuller is a big fan of the spirit, and has been working with bar manager MiNan Ahn to expand the liquor inventory and create a list of more than a dozen whiskey-based cocktails. Ahn, whose bar experience includes Tamara Murphy’s former restaurant Brasa, is also focused on food and spirit pairings, says Marjorie Fuller. According to Eater Seattle, Ma’ono will also add a counter to the bar for more seating.

And in case you’re wondering, the Fullers did consider changing the name to Spring Chicken.

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Tags: Spring Hill, Fried Chicken, Ma'Ono Fried Chicken and Whisky, Mark Fuller, Marjorie Chang Fuller

Food News Roundup

Neighborhood Food News: Globetrotting Mondays at La Bête, Late-Night Cheese at Art

Plus: A Super Bowl Facebook competition at Skillet, Raclette at Cafe Presse, and Valentine’s Day plans.

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TASTE at SAM has a new Polynesian-inspired menu to go along with the Gauguin exhibit. Photo courtesy of the SAM website

CAPITOL HILL
Skillet is celebrating the Super Bowl with a Facebook competition. Help them get to 10,000 likes and suddenly become the most popular person on the block with a Skillet-catered party this Sunday. If the restaurant and food truck empire achieves 8,000 likes, it opens up a drawing for dinner for two at the diner, while 9,000 likes means dinner for four.

Mondays are going international at La Bête. The two chefs at the helm of the French-influenced restaurant have started a series of global Monday night menus—they’ll be exploring India through March, then on to Eastern Europe, Mexico, Japan, Italy…

Raclette, the perfect warm dish for a cold February evening, is back at Café Presse. Loosen your belt and prepare for some bubbling melted chalet cheese with potatoes, salami, and two kinds of ham.

DOWNTOWN
The new late night happy hour at Four Seasons restaurant Art starts today, reports Eater Seattle. The insane spread of cheese and antipasti that lures crowds in the early evening resumes once again between 9 and 11. The all-you-can-eat spread runs $7, with discounted wine selections to boot.

SAM’s Taste restaurant has developed a Parisian-inspired, Polynesian-based, Northwest-leaning menu to complement the Gauguin & Polynesia: An Elusive Paradise exhibit, on display through April 29. A good example of this three-pronged inspiration: seared scallops with ginger and pine.

Boka is joining the dollar oyster club. Sunday through Thursday, 9:30 to close, stop in for $1 oysters and $5 glasses of sparkling wine.

EASTLAKE
To make sure all their pals working a restaurant industry schedule can make it in, owners Rene Gutierrez and Charles Walpole have extended the hours of Blind Pig Bistro. Walpole and new arrival Matt Fortner will be in the kitchen Monday through Saturday, beginning February 6.

PHINNEY RIDGE
418 Public House is now family friendly, till 8 o’clock at least, ways the PhinneyWood blog. The restaurant is now open to those under 21 until 8 pm, and has a new kids menu too.

MULTIPLE LOCATIONS
We’ve rounded up some Valentine’s Day dinners from around the city. Your guide to everything from chocolate cherry jubilee to caramelized shallot consomme with braised oxtail is right over here.

Don’t forget—Savor Seattle’s foodie hunt begins today. A puzzle and a prize a day, leading up to the grand prize at the end of the month: a tour for two through every Tom Douglas restaurant.

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Tags: Valentine's Day, Contests, Skillet, Spring Hill, Fried Chicken, Neighborhood Food News Roundup, Cafe Presse, La Bete, Ma'Ono Fried Chicken and Whisky

Revamps

New Name, Concept for Spring Hill

Say hello to Ma’ono Fried Chicken and Whisky.

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The name may change, but the fried chicken remains the same. Photo by Geoffrey Smith.

Well here’s something that jolted me awake far more effectively than my morning coffee: West Seattle restaurant Spring Hill sent out a release this morning announcing that the highly accoladed restaurant is changing its concept. And its name. As of February 8, Spring Hill Restaurant and Bar becomes Ma’ono Fried Chicken and Whisky.

As the new name suggests, the menu takes more than a few cues from the newly reinstalled fried chicken dinners that chef/owner Mark Fuller offers on Monday nights. The new Ma’ono will serve that same menu seven nights a week, meaning access to the Japanese, Korean, or original recipe chicken may not require a crazy-advance reservation.

While the presser says that the dinner menu “will circle around fried chicken dinners for two or four," the remainder of Ma’onos dishes are Hawaiian-inspired and highly shareable. Fuller has long included these flavors on his menu, but now dishes like saimin noodles and fried chicken musubi hand rolls are at the forefront. No doubt the trip he and wife Marjorie Chang Fuller took to the Aloha State over the holidays included some R and D. Not to worry, the acclaimed burger is still there. And apparently brunch isn’t going anywhere either.

Side note: Dessert looks intruiging. Hello, popcorn ice cream and peanut butter Sriracha pie.

Marjorie Chang Fuller couldn’t be immediately reached for more details on the transition, but this new website has basic details and food pics.

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Tags: Spring Hill, Fried Chicken, Revamps, Ma'Ono Fried Chicken and Whisky

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